At Dimivo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide to us.

We collect personal information that you voluntarily provide, such as your name, email address, phone number, billing and shipping information, and payment details. We may also collect technical data, including your IP address, browser type, and browsing behavior, which is automatically transmitted when you visit our website. We also use cookies to improve your user experience. Please refer to the section “Do We Use Cookies?” for more information.

The information we collect helps us process and deliver your orders, communicate with you about your purchases, and improve the overall functionality of our website. With your consent, we may send you marketing emails containing promotions and product updates. You can opt out of these communications at any time.

You have the right to request access to your personal information, update it, or request its deletion. If you have any questions about your data rights, please refer to the “Contact Us” section below.

We take data protection seriously and have implemented security measures to prevent unauthorized access, alteration, or loss of your personal information. These measures include encryption protocols and regular security updates.

Cookies are used to enhance site functionality and gather analytical data. By continuing to use our website, you agree to our use of cookies in accordance with our Cookie Policy.

We do not sell or share your personal data with third parties unless you have given us explicit consent. However, we may share your information with third-party service providers who help us run our business and provide you with services. These third parties are required to protect your personal data.

We only retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these sites, and we encourage you to review their policies before providing any personal information.

We may update this Privacy Policy periodically. Any changes will be posted on this page and will take effect immediately upon publication.

If you have any questions regarding your personal data or this Privacy Policy, please contact us:

Company: Mark-E Effizienz GmbH
Email: servicecenter@dimivo.com
Address: Wetterstr. 111, 58313 Herdecke